by Julie Vivien | Jun 1, 2021
Ah, the one issue all tech writers must contend with: you worked hard, hunted down developers to find out about all the important features you need to document, tied subject matter experts to a chair until they gave you answers to your questions, lovingly crafted...
by Toni Ressaire | Dec 21, 2020
Planning content for embedded software help requires more than a content strategy; you need a context strategy. Plan the entire user experience, taking into account the context of users. Let’s look at how we create a context strategy at edc. We’ll use a real software...
